Monday, April 30, 2012

Good Communication Works! (Follow-Up to Last Blog)


A quick update to share that appropriate communication and follow-up bring positive results!  After last week’s wounded warrior accident at Walter Reed, calls were made, and today we received word that the construction contractor in charge of the open pipe has been advised to do routine safety checks.  Any noted construction hazards will be clearly marked to avoid future accidents.  Even though this sounds like simple common sense (it definitely is!), we believe it is also demonstration and affirmation of good communication, persistence, and sound follow-up.

Also, the service member is recovering well from the additional injury from falling into the open pipe, and that is excellent news. 

When in Doubt – Reach Out!  Let’s keep working together to lead and act by example, using sound communication from beginning to resolution!

Linda & the VCG Team

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